Privacy
Policy

Last updated: April 26, 2026

Who We Are

Windows by Burkhardt is a home window replacement company operating as an authorized partner of Apex Energy Group, serving the greater Milwaukee, Wisconsin area. This Privacy Policy explains how we collect, use, and protect the information you share with us when you use this website.

Information We Collect

When you submit a consultation request through our website, we collect:

• Your name, email address, and phone number
• Your home address (street, city, state, ZIP)
• Your preferred consultation date and time
• Any message or notes you include
• Referral information (name and phone of the person who referred you), if provided

We do not collect payment card information or government identification numbers through this website.

How We Use Your Information

We use the information you provide solely to:

• Schedule and confirm your free in-home consultation
• Communicate with you about your appointment and our services
• Send you a confirmation email after you submit a request
• Improve our services and website based on aggregate usage patterns

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

Email Communications

By submitting a consultation request, you agree to receive transactional emails related to your request (such as a confirmation email). We do not send unsolicited marketing emails without your explicit consent.

Third-Party Services

We use the following third-party services that may process your data:

• Amazon Web Services (AWS SES) — Used to send email notifications and confirmations. AWS processes email content in order to deliver messages. AWS Privacy Policy
• Google Analytics (GA4) — Used to understand how visitors interact with our website. GA4 collects anonymized usage data such as pages visited and session duration. IP addresses are anonymized. No form submission data is sent to Google Analytics. Google Privacy Policy

Cookies

Our website uses cookies placed by Google Analytics to help us understand site usage. These are analytics cookies only — we do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

Data Retention

We retain your consultation request information for as long as necessary to fulfill the purposes described in this policy, and for a reasonable period thereafter to address any follow-up questions or service needs. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, please contact us at chris.burkhardt@live.com. We will respond within a reasonable timeframe.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Windows by Burkhardt
An Apex Energy Group Authorized Partner
Milwaukee, Wisconsin
chris.burkhardt@live.com